Claims Management Module

Deliver superior claim
experience vs competition

Manage your Claims ratio dynamically

Claims Management

Design claims workflows that deliver superior experience

- Design and deploy custom claims workflows in hours, vary by product or customer segment

- Configure every step from first intimation to settlement to reporting seamlessly

Provide claims updates at every step of the claims journey

Enable claims reporting and tracking through WhatsApp. to customers and distributors

Intelligent tools assisted with AI

- Empower your team with instant photo and video evidence uploads.

- Make faster informed decisions supported by visual evidence

- A range of fraud detection measures, to help you speed up decision making

- AI and reporting tools to help you spot patterns, prevent leakages

Service Provider Management

Enable your service providers to
deliver top notch service

Connecting ecosystem with cost effective and simple daily use tools

Service Provider Management

Give providers the tools they would love to use

- Offer a simple OTP based login portal for performing and tracking services, work orders and invoices

- Let providers choose between portal access and familiar WhatsApp

Streamline critical documentation for providers

- Enable quick submission of assessment reports, bills, forms and estimates through WhatsApp.

- Paperless office and guided workflows to enable high efficiencies

Connecting your ecosystem seamlessly

- Integrate with your larger providers (e.g. hospitals) through simple APIs.

- Build a connected network with customers and distributors to deliver superior experience

Afrisure in a nutshell

Configuration
Engine

Unlimited configurability

  • - Products
  • - Entities
  • - Workflows
  • - Processes
  • - Rules
  • - Rates

Distribution
Engine & CRM

  • - AI-enabled CRM
  • - Customer Channels
  • - Intermediary Portals
  • - Front-end Sales Tools

Reinsurance
Management

  • - Treaty Management
  • - Bordereaux reports
  • - Real-time Analytics
  • - Approval workflows

Underwriting
Management

  • - Lead Mgmt
  • - 100% Digital service
  • - WhatsApp API
  • - Interact with Sales

Finance &
Accounting

  • - IFRS Compliance
  • - GL Management
  • - Multi-Currency
  • - Reporting

Policy
Administration

  • - Policy Lifecycle
  • - Premium Admin
  • - Digital Endorsements
  • - Smart Documentation

HR
Management

  • - Employee portal
  • - Role access
  • - WhatsApp integration
  • - Document control

Claims
Management

  • - Processing automation
  • - Fraud Detection
  • - SLA Monitoring
  • - Provider Portal

Enterprise
Tooling

  • - Analytics & Reporting
  • - Billing & Collections
  • - Document Management System
  • - Core Data Management

Regulatory &
Compliance

  • - Compliance Engine
  • - IFRS 17 reporting
  • - AML/KYC requirements
  • - Audit Controls

Boost engagement and deliver
superior experiences with WhatsApp

Configure and launch your
products in hours, not months

Configure and deploy in hours, not months

Scale affordably without
constraints

Get in touch with us